Terms of Service
Trash Masters Cancellation Policy
At Trash Masters, we are committed to providing exceptional service while maintaining an efficient schedule for all customers.
Non-Refundable Deposit
A 10% deposit is required to reserve your appointment. This deposit is non-refundable, regardless of cancellation or rescheduling.
Cancellations Within 48 Hours
Appointments cancelled or rescheduled within 48 hours of the scheduled service are subject to a 50% cancellation fee.
Cancellation After Rescheduling
If an appointment has been rescheduled one or more times and is later cancelled, a 50% cancellation fee will apply.
No-Call / No-Show
Customers who fail to appear for their scheduled appointment without prior notice will be charged 100% of the scheduled service amount.
We understand emergencies happen. If you need to make changes to your appointment, please contact us as soon as possible.
By scheduling service with Trash Masters, you acknowledge and agree to these terms.
SMS Messaging Terms
Trash Masters provides junk removal, demolition, debris removal, dumpster rentals, and property cleanout services throughout the Charleston, South Carolina area.
You may cancel the SMS service at any time by replying STOP to any message you receive from us. After sending STOP, you will receive confirmation that you have been unsubscribed and will no longer receive text messages.
To rejoin, simply opt in again through one of our forms or request SMS communications from our team.
If you need assistance, reply HELP or contact us directly at:
Phone: (843) 263-3533
Email: info@trashmastershauling.com
Carriers are not responsible for delayed or undelivered messages.
Message and data rates may apply. Message frequency varies depending on your interactions with Trash Masters.
For questions regarding your text or data plan, please contact your wireless provider.
For information about how we protect your privacy, please refer to our Privacy Policy.
