FAQ

Making the Junk Removal Process As Easy As Possible For YOU! 

  • How much does junk removal service cost?

    The easiest way to get a free estimate is to text us a picture of your junk!  We can give a quote over the phone for certain items that fall under appliances, furniture and electronics.  The cost of debris removal and cleanouts will depend on the amount of junk you have. If your project involves an entire home or garage with multiple items, we can come to your location to give you an estimate at no charge.


    For convenience, we offer all-inclusive up-front pricing and no hidden fees.  Our estimate includes travel, labor, gas, dump fees, and other applicable costs.

  • Do You Offer Free Estimates?

    Yes, give us a call or text us a picture of your junk for the quickest estimate! If you have a larger project, we will schedule a time to come out to your location and give a no-obligation, no-cost estimate.

  • What Area Do You Service?

    We are located in Summerville but will travel all around the Lowcountry to the tri-county area of Charleston, Berkeley and Dorchester counties.  We do most of our work in these areas: Summerville, North Charleston, Ladson, Goose Creek, Cane Bay, Nexton, Hanahan, Mount Pleasant, Daniel Island, Isle of Palms, Sullivan’s Island, Charleston, West Ashley, Folly Beach, Johns Island, James Island, Moncks Corner, Ridgeville and surrounding areas.

  • Are You Insured?

    Yes, we are licensed, bonded and insured

  • Do You Bring A Dumpster with you?

    Our guys are able to haul everything away in our trucks with dumpster trailers, so that you don’t have to worry about any potential damage or space restrictions involved with a dumpster.

  • How Quick Can You Send A Truck Out?

    We can usually offer same day service if the job is within the service area and already on our route. We will try to get to your property as soon as possible! 

  • What Do You Do With The Items You Take?

    We like to recycle items whenever possible or take items to donation centers if the items are still usable.  Otherwise, the items will head to a dump for proper disposal. 

  • Can I Rent a Dumpster to Keep at My Location?

    If we have a dumpster trailer available, we can rent it out to leave at your property if needed for a limited time.  When you are done, we’ll come back to haul the trailer away.

  • What If The Junk Is Extreme?

    Our team is experienced in large and small jobs, hoarding environments, etc.  We haven’t come across a mess too extreme yet!

  • Are You Local Or A Franchise?

    We are locally owned and veteran owned!  

  • Do We Have To Move The Items Outside In Order For You To Haul Them Away?

    No. We will come wherever you need us to and go inside to haul away items to make it as easy as possible! 

  • Will You Haul Away Items From Storage Units?

    Yes, We clean out storage units often.  No need to pay for a storage unit to store things you aren’t using, let us take care of it for you! 

  • Are There Any Items That You Won't Pick Up?

    There is a list of prohibited items, including any item with hazardous materials, toxic chemicals like paint, batteries, Freon, oils and solvents. Other items we do not pick up would include kerosene, food waste, propane tanks or used medical supplies. We do not accept items containing bedbugs, human or pet waste unless prepared to health standards for pickup. 

    If you’re unsure, feel free to call us!

  • Do You Remove Appliances?

    Yes, we haul away all appliances and make sure appliance disposal is handled responsibly.  Our team can disconnect most appliances and install a utility cap until your new appliance arrives for your safety.  In certain cases, the utility company may need to be involved.

  • Do I need to Sort My Items Before You Pick Up?

    No, all you need to do is call us and we can do that for you. If there is a large quantity of assorted items, you could potentially save money on labor time by sorting your items in advance for donation, recycling or disposal.

After hours? No problem! Fill out our convenient form, and we’ll get back to you as soon as possible. 

Request Free Quote

Not seeing the answer you’re looking for? Call the Trash Masters today at (843) 263-3533!

Share by: